Privacy Policy

Effective Date: February 13, 2025
AHS Infusion Care ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and receive our services, in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable laws.

1. Information We Collect:
We may collect the following types of information:
-Personal Information: Name, contact details, date of birth, and other identifiers.
-Protected Health Information (PHI): Medical history, treatment details, and insurance information.
-Technical Data: IP address, browser type, device information, and website usage data.
-Cookies & Tracking: We use cookies and similar technologies to improve user experience and track site activity.

2. How We Use Your Information
We use your information for the following purposes:
-Treatment: To provide and coordinate healthcare services.
-Payment: For billing, insurance claims, and payment processing.
-Healthcare Operations: For quality improvement, staff training, and business operations.
-Compliance & Legal Requirements: To comply with applicable laws, court orders, or government regulations.
-Marketing & Communication: To send relevant health information, appointment reminders, and updates, where permitted by law.

3. Sharing & Disclosure of Information
We may share your information in the following circumstances:
-With Healthcare Providers: To coordinate and manage your care.
-With Insurance Companies: For billing and reimbursement purposes.
-With Business Associates: Third-party service providers that assist us in operations, under strict confidentiality agreements.
-Legal & Regulatory Authorities: If required by law or to prevent serious threats to health and safety.
-Research & Public Health: As permitted by HIPAA, without disclosing personally identifiable information unless authorized.

4. Your Rights Regarding Your Information
As a patient, you have the right to:
-Access Your Records: Request copies of your medical and billing records.
-Request Corrections: Ask for amendments to inaccurate or incomplete records.
-Restrict Disclosures: Request limitations on how we use or share your information.
-Confidential Communications: Ask us to contact you at an alternative address or phone number.
-Accounting of Disclosures: Request a list of instances where your PHI was shared without your authorization.
-Receive a Copy of This Policy: Request a printed or electronic copy of this Privacy Policy.To exercise any of these rights, contact us at info@ahsinfusioncare.com

5. Data Security & Retention
We take reasonable security measures to protect your data, including:
-Encryption & Secure Storage of electronic records.
-Access Controls to limit who can access your PHI.
-Regular Audits & Compliance Checks to ensure security standards are met.
-Data Retention Policies that comply with federal and state laws.
Despite our best efforts, no system is 100% secure. If we experience a data breach, we will notify affected individuals as required by law.

6. Website & Online Privacy
-Cookies & Tracking:
We may use cookies for website analytics and user experience improvements. You can manage cookie settings through your browser.
-Third-Party Links: Our website may contain links to external sites. We are not responsible for their privacy practices.
-No Guarantee of Confidentiality via Email: If you communicate with us via email, understand that it may not be fully secure.

7. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website with an updated effective date. If significant changes occur, we will notify you through the appropriate channels.

8. How to File a Complaint
If you believe your privacy rights have been violated, you may file a complaint with us or with the U.S. Department of Health and Human Services. We will not retaliate against you for filing a complaint.
To file a complaint, contact:
AHS Infusion Care: Address: 136-17 39th Ave, Flushing, NY 11354, Email: info@ahsinfusioncare.com, or Phone: 516-206-6667.
To file a complaint with the Department of Health and Human Services, visit www.hhs.gov/hipaa/filing-a-complaint/.

9. SMS Privacy Policy
AHS Infusion Care LLC may disclose Personal Data and other information as follows:
-Third Parties that Help Provide the Messaging Service: We will not share your opt-in to an SMS short code campaign with a third party for purposes unrelated to supporting you in connection with that campaign. We may share your Personal Data with third parties that help us provide the messaging service, including, but not limited to, platform providers, phone companies, and other vendors who assist us in the delivery of text messages.
-Additional Disclosures: Affiliates: We may disclose the Personal Data to our affiliates or subsidiaries; however, if we do so, their use and disclosure of your Personal Data will be subject to this Policy. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

10. Contact Information
If you have questions or concerns about this Privacy Policy, please contact us at:
AHS Infusion Care: Address: 136-17 39th Ave, Flushing, NY 11354, Email: info@ahsinfusioncare.com, or Phone: 516-206-6667..

Thank you for trusting AHS Infusion Care with your healthcare needs.

Terms of Service

Effective Date: February 13, 2025
Welcome to AHS Infusion Care. By using our website, you agree to the following Terms of Service:

1. Website UseThis website provides general information about our services. It does not offer medical advice. Always consult a healthcare provider for medical concerns.

2. Patient ResponsibilitiesIf you submit personal or medical information through our website (e.g., referrals, appointment requests), you certify that the information is accurate and that you have the right to share it.

3. Data SecurityWe take reasonable measures to protect your information, but we cannot guarantee absolute security. Use of this site is at your own risk.

4. Limitations of LiabilityAHS Infusion Care is not responsible for any damages resulting from your use of this website, including reliance on any information provided.

5. Intellectual PropertyAll website content (text, images, logos) is the property of AHS Infusion Care. You may not copy, modify, or distribute it without permission.

6. Changes to These TermsWe may update these Terms of Service at any time. Continued use of our website constitutes acceptance of the revised terms.

7. Contact UsFor questions about these terms, contact us at:
📧 info@ahsinfusioncare.com
📞 516-206-6667